Services
SPEAKING
Neeta delivers high-impact keynotes for leadership forums, conferences, and executive retreats. Her sessions combine strategic clarity with behavioural science and applied neuroscience — creating not just insight, but measurable mindset and performance shifts.
Her speaking topics include:
◦ Customer Experience & Journey Design
◦ Service Excellence & Experience Strategy
◦ Culture and Change Leadership
◦ Innovation through Practical Design Thinking
◦ Emotional Intelligence & Resilience
◦ Communication, Influence & Leadership Presence
◦ Leading Through Complexity
Drawing from Positive Intelligence, neuro-based leadership principles, and creative visualisation techniques, Neeta designs keynotes that go beyond inspiration. She equips leaders with frameworks and mental models that strengthen execution, alignment, and adaptability.
Each keynote is tailored to the audience’s strategic priorities and industry context.
Workshop Facilitation & Training
Neeta designs and facilitates immersive, high-engagement workshops for senior leaders and cross-functional teams. Her approach integrates systems thinking, behavioural insight, and structured facilitation to create practical, implementable outcomes.
Her workshops are known for being:
◦ Strategic yet pragmatic
◦ Intellectually rigorous yet emotionally engaging
◦ Structured yet adaptive
◦ Reflective yet action-oriented
Typical engagements include:
◦ End-to-end customer and employee journey design
◦ Design thinking sprints
◦ Leadership alignment sessions
◦ Service excellence capability building
◦ Emotional resilience and adaptive leadership training
◦ Communication and influence mastery
Participants leave with clarity, shared ownership, and concrete next steps — not just ideas.
CONSULTING
Through ConsciousService, Neeta partners with leadership teams to shape strategy, design experiences, and enable sustainable transformation.
She works particularly well with organisations operating in experience-driven environments where brand coherence, emotional engagement, and human-centred delivery are critical.
Her consulting work includes:
◦ Experience strategy development
◦ Organisational alignment and culture transformation
◦ Loyalty and customer insight frameworks
◦ Strategic facilitation and complex problem-solving
◦ Resilience and adaptive capability development
Neeta’s consulting approach bridges strategy and execution. She ensures that transformation is not confined to slide decks — but embedded in behaviours, systems, leadership decisions, and everyday interactions.
Every person carries a unique story. Every organisation has its own journey. At Conscious Service, we bring these narratives together—transforming vision into action through customer intimacy, trusted partnerships, and service excellence.
Ready for transformation?
Let’s Build the Future of Service. Together
Headquartered in Singapore | Available for engagements globally